Shipping policy

Last Updated: 17th July 2026

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Locations

We currently ship to:

• Singapore
• Malaysia
• Thailand

Shipping availability may change without notice.

Delivery Timeframes

Estimated delivery times:

• Singapore: 1–5 business days
• Malaysia: 3–10 business days
• International: 7–21 business days

Delivery times are estimates and may vary due to customs clearance, courier delays, or peak periods.

Shipping Charges

Shipping charges are calculated at checkout based on destination and order weight. We may offer free shipping promotions from time to time.

Tracking Information

Where available, tracking information will be provided via email once the order has been dispatched.

Customs and Duties

For international shipments, customers are responsible for any customs duties, taxes, import fees, or other charges imposed by the destination country.

Lost or Delayed Shipments

While we work with reliable shipping partners, we are not responsible for delays caused by customs, weather conditions, carrier disruptions, or other circumstances outside our control. If your order has not arrived within the estimated timeframe, please contact us for assistance.

Contact Us

Email: info@daeyang-global.com
Phone: +65 9624 8933